Please be sure to inspect all merchandise when taking possession of a product. For delivered merchandise, please report any delivery damage at the time of delivery. If the damage is noted prior to our delivery team leaving your home, you have the right to refuse delivery. Any damage claim made after delivery must be submitted via text (985)326-7993 within 48 hours of delivery. You are required to provide pictures/videos of the damaged merchandise. AFoS reserves the right to repair any damaged furniture. AFoS will offer to send a technician to your home free of charge to you if customer purchased the full service delivery option on the damaged merchandise. Items that are boxed to door or customer pickup, repairs must be scheduled to be repaired at our distribution center. AFoS is not responsible for any damage resulting from merchandise that is picked up. You must inspect your merchandise for damage at the time of pick-up. If exchange is offered, you may elect to pay for delivery or exchange in your vehicle. For more information regarding damaged merchandise being returned please contact your closest store location.

A restocking fee/cancellation charge of 25% of the sales price and a pick up fee applies to all returned or cancelled merchandise within 3 days to cover processing, handling, and storage, delivery expenses. The remaining balance due will be issued as a store credit. Upholstered furniture, bedding, and rugs may NOT be returned due to the absorbent nature of fabrics. Merchandise is not delivered on an approval basis. Delivery fees are non-refundable. Customers are responsible for new delivery fees if an item is being returned. Special Order/Closeout merchandise is non-refundable and non-returnable for any reason.