American Furniture Limited Warranty
Limited Warranties
These Limited Warranties are extended only to the original retail purchaser and are subject to all terms and conditions described below. These Limited Warranties are non-transferable.
American Furniture Industries, LLC ("American Furniture"), subject to the limitations and exclusions outlined in these Limited Warranties, warrants the following products and parts against material manufacturing defects for the duration listed in the table below. All warranty periods begin on the date the product is delivered. All warranties are a 1 Year Limited Warranty with the Manufacturer. American Furniture of Slidell will act as the main go between during this process.
| Product or Part | Limited Warranty Duration | Labor Coverage |
|---|---|---|
| Frames Used in Upholstered and Leather Products | 1 Year Limited Warranty | 1 Year |
| Springs and Webbed Seating System — Includes sinuous wire seat springs, back springs (where applicable), and webbing used to support the seating area | 1 Year Limited Warranty | 1 Year |
| Recliner Mechanisms | 1 Year Limited Warranty | 1 Year |
| Sleeper Mechanisms | 1 Year Limited Warranty | 1 Year |
| Sleeper Mattress | 1 Year Limited Warranty | 1 Year |
| Cushioning*** — Includes Unattached Cushioning (each cushion core in a loose seat cushion) and Attached Cushioning (each cushion core permanently attached to the product) | 1 Year Limited Warranty | 1 Year |
| Leather and Upholstery Fabric**** | 1 Year Limited Warranty | 1 Year |
| Top of Bed — Comforters, bed skirts, pillow shams, and accent pillows included with a comforter set | 30 Days | 30 Days |
| Finishes and All Other Furniture Products — Includes all finishes and components not otherwise listed above, such as dining tables, chairs, occasional tables, beds, dressers, sleeper mattresses, marble/granite tops, desks, curio cabinets, china cabinets, buffets, entertainment centers, lamps, electrical components (excluding light bulbs), and recliner pull cords/handles | 1 Year Limited Warranty | 1 Year |
| Outdoor Products***** — Includes frames, finishes, slings, straps, wicker, fabrics, cushions, umbrellas, umbrella bases, table tops, fire pits, burners, and electrical components (excluding light bulbs) | 1 Year Limited Warranty | 1 Year |
*** All seat cushion cores, whether Unattached or Attached, will soften with normal use and gradually conform to the shape of the user. This is considered normal wear and is not a loss of resiliency or a material manufacturing defect.
**** The Leather and Upholstery Fabric Limited Warranty covers seam slippage, cracking, and dye transfers when caused by a material manufacturing defect. Coverage applies only to defects in materials or workmanship present at the time of manufacture, and any suspected defect should be reported as soon as it is discovered so it can be properly evaluated. Leather is a natural product, and each hide reflects its own individuality — variations in shade and tone, along with nicks, scratches, and wrinkles, are inherent characteristics of genuine leather and are not considered defects. Cracking, peeling, or other deterioration that develops gradually over time due to normal use, aging, body oils, environmental exposure, or lack of conditioning is considered normal wear and is not covered under this warranty. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking, and are not valid where heavy soiling or abuse is evident. Protective finishes, velvets, and velvet-type fabrics are also excluded, as their soft texture naturally causes crushing, shading, and marking more readily than other fabrics; these characteristics are not considered defects.
***** The Outdoor Products Limited Warranty covers blistering, flaking, and peeling of finishes; seam separation of cushions and slings; splitting or unraveling of wicker; fire pit burners; and fading of Nuvella™ branded fabrics.
Transportation for Warranty Service
American Furniture of Slidell does not provide transportation for warranty service unless delivery was purchased at the time of sale.
- If you picked up your item: you are responsible for returning the item to our store or warehouse for service, and for picking it up once service is complete. Alternatively, we can arrange pickup and drop-off on your behalf for a fee.
- If you paid for delivery: transportation for warranty service is included as part of your original delivery purchase, at no additional charge.
Limitations and Exceptions
Remedy
Under these Limited Warranties, for all products other than an Unattached Cushion (as defined above under "Cushioning"), American Furniture's sole liability is limited to repair, or at its option, replacement of the applicable product or part, upon examination and confirmation by an authorized manufacturer's representative...
Reporting Requirements
Damage or suspected defects must be reported to American Furniture of Slidell within 3 days of discovery. Delayed reporting can allow minor issues to worsen or become harder to evaluate accurately, and may result in denial of the claim if the delay has contributed to excessive or compounded damage.
Service Condition Requirements
At the time of service, the item must be clean and free of stains, odors, and pet hair. Items that do not meet this standard may be declined for service until properly cleaned, and American Furniture of Slidell is not responsible for delays resulting from a failure to meet this requirement.