Frequently Asked Questions
Straight answers about delivery, in-stock availability, financing, and warranty — from a locally owned furniture store serving Southeast Louisiana and the Mississippi Gulf Coast since 1984.
Delivery & Service Area
Does American Furniture of Slidell deliver to my area?
We deliver within a 100-mile radius of Slidell, LA using our own trucks and delivery team — including Baton Rouge, Hammond, Covington, Mandeville, Metairie, New Orleans, Houma, Gulfport, Biloxi, and Hattiesburg. Call (985) 781-4915 to confirm your address and get a delivery quote.
How much does delivery cost?
Delivery starts at $129 and includes in-home setup. The fee increases with distance, so farther markets like Houma or Hattiesburg cost more than deliveries closer to Slidell. Your sales associate will quote the exact fee for your address. We do not assemble items starting with EB or EW, or bunk/loft beds — these are placed in the room but assembled by the customer.
How fast can I get delivery on an in-stock item?
In-stock items are typically ready for delivery in days, not weeks. Once your order is placed, a team member will contact you to schedule a delivery window based on your area — you'll get a 3-hour window and a call 15–30 minutes before arrival.
In-Stock & Availability
How do I know if a piece of furniture is actually in stock?
Product pages marked "In Stock" reflect real inventory from our Slidell showroom floor, not a special order. Because we sell both online and in-store, availability can change quickly — call (985) 781-4915 to confirm before making a trip for a specific piece.
Can I see furniture in person before I buy?
Yes — visit either of our two Slidell showrooms to see, sit on, and check the dimensions of a piece in person. Many customers browse online first, then come see their favorites before buying.
Pricing & Comparisons
Is buying furniture locally cheaper than buying online or from a big-box store?
We regularly beat national retailer and big-box pricing on the same Ashley furniture, thanks to lower overhead than a national chain. Unlike ordering online, you can see and test the piece in person before you buy, and your warranty is backed by a local team rather than an 800 number.
How does American Furniture of Slidell compare to Ashley HomeStore or ordering online?
You get the same authorized Ashley products with local, often lower pricing, a real showroom to see and test furniture in person, faster local delivery instead of long shipping windows, and a local team who backs your manufacturer warranty — instead of a national call center.
Found a lower price somewhere else?
Send it to us before you buy — we'll check it and follow up with our best price, usually within 1-2 hours when our team is available. Try our Price Check →
Financing & Layaway
Can I get furniture financing with bad credit or no credit?
Yes. In addition to standard financing options like Synchrony HOME with promotional 0% interest periods, we offer no-credit-check financing through Kornerstone. Approval is often available in just a few minutes — ask in-store or apply online.
What's the difference between financing and layaway?
Financing lets you take your furniture home now and pay over time, with terms up to 60 months. Layaway is a 6-month in-store plan where you pay for the furniture over time and pick it up once it's paid in full.
Warranty & Damage
Do all your products have a warranty?
As an authorized furniture dealer, products come with the full one-year manufacturer defect warranty, backed by our local team rather than a national hotline. Closeout, discontinued, as-is, and warehouse sale items are excluded.
What if my furniture arrives damaged?
Inspect your furniture at delivery — if damage is noted before our team leaves, you can refuse delivery. Any damage found after delivery must be reported by text to (985) 326-7933, and you may be asked for photos. If you purchased full-service delivery, we'll send a technician to your home at no cost.
What's your return policy?
See our full Return Policy for details on damaged products and returns.
Still have a question?
Call or text our Slidell showroom — you'll talk to someone who actually knows our products.
Call (985) 781-4915